Public Relations – Creating and telling your story for Traditional Media Course Outline Stephen will deliver a public relations course focusing on how to create engaging stories that can be used to get free publicity. Stephen will use case studies from his time at both Fota Wildlife Park and Cork’s RedFM which were a big […]

Customer Care Training This interactive training course will provide participants with practical customer service skills, help them to develop confidence in dealing with consumers and enable participants to tackle challenging situations or problems with ease.  Our industry experts provide effective and professional customer service training that will enhance and provide participants with a greater understanding […]

Course Objectives: To provide participants with the skills, tools and knowledge to be able to optimise their website and be able to communicate effectively with their technical team. Outcomes: All participants will have evaluated their own website SEO and will have the skills, tools and knowledge to be able to implement their website SEO themselves or in […]